CONTRACT CONDITIONS

 

  • The amount of the reservation will be paid in advance during check-in. The accommodation may charge the card provided by the client the total amount of the reservation once the free cancellation period has ended.
  • Free cancellation up to 10 days before the date of entry.
  • After the free cancellation period, 50% of the total reservation must be paid.
  • If it is canceled in the last 4 days or the client does not show up, 100% of the reservation will be charged.
  • If the client does not respect the house rules, causes any damage to the accommodation or loses the keys, the corresponding amount may be charged to the card provided by the client.
  • Smoking in the facilities carries a penalty of €200 that will be charged to the card provided by the client.

FAQs

At what time can I check in?

Nuestro horario de entrada es de 14.00 a 21.00 horas. Nuestra recepción está abierta de 14.00 a 17.00 horas en verano. Si vas a llegar entre las 17.00 y las 21.00 horas te enviaremos un enlace por email para que realices tú mismo el registro en línea y te daremos las claves de acceso al hostel el día de tu llegada. El temporada baja no estamos, así que lo haremos todo online. Consulta tu email y si no has recibido nada, consulta tu carpeta de correo no deseado.

What if I have to enter before 2:00 p.m.?

We are in the hostel doing the cleaning in the morning and you can drop by if you need to leave your suitcase. Write an email or call us to organize it.

What if I have to arrive later than 9:00 p.m.?

No recibimos a nadie a partir de las 21.00. El motivo de tener una recepción con horario limitado es que somos un alojamiento pequeño, por respecto al descanso de los huéspedes y el nuestro propio.

Where can we park?

Justo debajo de Boogalow hay un parking 'Empark Jardines del Náutico' que cuesta 15/20€ por 24 horas. Para conseguir este precio tendrás que sacar un bono en la máquina. En la calle hay que pagar ‘zona azul’ cada dos horas y para aparcar gratis te recomendamos que vayas al estadio de fútbol de El Molinón. Es un paseo de 20 minutos por el parque y la playa.

Can we rent the entire space?

Si deseáis alquilar las 25 plazas de alojamiento que ofrece Boogalow poneros en contacto para estudiar qué tipo de grupo sois y cómo podemos organizarlo. El espacio completo no se alquila para despedidas de solter@ u otro tipo de estancias festivas.

What common areas are shared with other guests?

Dos: el salón y la cocina completa donde podrás cocinar siempre que quieras. Por respeto al descanso de nuestros huéspedes no podrán utilizarse entre las 11 de la noche y las 7 de la mañana.

What amenities are there in the hostel?

Due to our small size we do not organize activities but we can always guide you about active tourism companies. In the hostel we have some games for children, books, a guitar, darts, skateboards and a paddle surf board to use whenever you want.

Can I leave my bike at Boogalow?

We have space for bikes in front of the reception. If you travel with more than 4 consult us. Under no circumstances may bicycles be left in the common areas of the building or in the shared rooms.

Can I leave my suitcase after check out?

We do not have a luggage storage service, but if we are at the reception you can leave it until 4:30 p.m. Ask us.

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